Frequently Asked Questions?

Do you have a drop off center in Boise?

Currently we do not have a drop off center in Boise. Items can be shipped to and from our warehouse if that is more convenient. Customer will acquire the shipping and handling costs.

What Is the shipping address?

FED EX / UPS USPS

Northwest Chrome Northwest Chrome

420 Industrial Way P.O. Box 474

New Plymouth, ID 83655 New Plymouth, ID 83655

Is there a minimum work order Price?

Yes. The minimum work order price is 75.00 dollars plus 6% environmental fee.

can i pay over the telephone?

Yes, we can accept all major credit cards over the telephone.

Do you plate pot metal?

Yes, But due to the natural deterioration of this type of metal we cannot guarantee the quality of finish. We can only sand out as may pits as possible.

Do you chrome wheels?

No. Currently we do not polish or plate wheels.

How long does it usually take?

In shop time varies upon size and type of job. All Jobs are completed in the order that they are received. We advise that you PLAN AHEAD, don’t wait until last minute to do your polish and/or chrome work. Repair work and show quality finishes take a great deal of work and time to complete.

Why is Chrome Plating So Expensive?

1. A Lot of electricity is needed

2. Continuously treating and monitoring our plating baths and rinses.

3. Plating is a corrosive environment and constant maintenance is needed to maintain equipment

4. Stripping old coatings from parts create hazardous waste which is much more expensive to separate and dispose of properly with licensed facilities.

5. Regulatory compliance is time consuming, we must report to the Environmental Protection Agency, Department of Homeland Security and Occupational Safety and Health Administration.

6. Chrome Plating only looks as good as the preparation of the surface. That means that about eighty percent of labor costs is in the sanding, buffing, and metal repair.